Terms of Service

1. Scope of Services

Signalcraft Atelier provides professional PR and media communications services, including crisis advisory, media training, message architecture, and related strategy. Specific scope, deliverables, timelines, and fees are defined in a Statement of Work (“SOW”).

2. Client Responsibilities

• Provide timely, accurate information and access to stakeholders.
• Designate an authorized decision-maker for approvals.
• Comply with applicable laws and disclose material facts necessary for ethical communications.

3. Fees and Payment

Fees are specified in the SOW. Invoices are due net 15 days unless otherwise agreed. Late amounts may incur a reasonable service charge as permitted by law.

4. Confidentiality

Each party will protect the other’s Confidential Information using at least the same care it uses to protect its own, and not less than reasonable care. We may disclose to personnel and contractors under confidentiality obligations.

5. Intellectual Property

Pre-existing IP remains with its owner. Upon full payment, client receives a license to use deliverables for internal and external communications as specified in the SOW. We may reuse generalized know-how that does not disclose client Confidential Information.

6. Publicity

We may reference the engagement in credentials materials with prior written consent, excluding sensitive or confidential details.

7. Disclaimers

We do not guarantee specific editorial placements or financial outcomes. Media decisions and market responses are outside our control.

8. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability is limited to fees paid in the six months preceding the claim.

9. Term and Termination

Either party may terminate the SOW for material breach not cured within 15 days of notice. Client will pay for services rendered through the effective termination date.

10. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of laws principles.

11. Miscellaneous

1. Entire Agreement: These terms plus the SOW constitute the entire agreement.
2. Severability: Unenforceable provisions are modified to the minimum extent necessary.
3. Assignment: Neither party may assign without consent, except to an affiliate or in a merger/acquisition.
4. Notices: Send to [email protected] with a copy to legal counsel as listed in the SOW.